Training Programs Delivered by Brand Manufacturers

List of NG Group's available training programs for Brand Manufacturers

New Model Launch Training	The automotive training program provides tools and skills to sales consultants for new model launching and the strengthening of brand value in customer relationships.
Process Enhancement Programs	An internal trainers program designed to support change and implementation processes of sales and service standards alongside the customer life cycle. This automotive training program integrates both the learning and practice of skills and tools for the comprehensive support of dealer personnel at the sales and service centers.
Managing the Customer Life Cycle	The automotive training program outlines the principles of customer relationship management alongside the customer life cycle and MOT management. Participants will acquire tools for creating a unique and individualized customer experience in order to increase customer loyalty, brand empowerment and performance enhancement.
Sales Performance Improvement	This automotive training program provides tools and techniques for increasing sales closing rates and enhancing sales performance.
Service Performance Improvement	This training applies advanced principles in customer relationship management in order to increase customer satisfaction and create customer loyalty.
Brand Academy	An automotive training program that provides tools for brand essence enhancement with customers and employees.

For more information on how NG Group Automotive Consulting can help you with Dealership Performance Improvement results, please Contact Us.